Shipping & Payment Info
All paid orders will be dispatched within 48 business hours using StarTrack Couriers or Australia Post unless advised pick up at check out.
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Premium delivery service via Star Track Express. For all PO Boxes, we deliver via Australia Express Post.
Prices include GST, fuel, and security surcharge. Additional charges apply if more than 1 delivery attempt is made
or if delivering to a postal address. Please authorise us to leave parcel at doorstep to prevent additional charges.
Please note delivery to Northern Territory (NT) incurs a Long Haul surcharge which prevents us from providing premium delivery to NT. |
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| Service | Price | Price NT | Max Cubic Weight |
|---|---|---|---|
| Premium Satchel Service | $20.00 | $20.00 | N/A (Only up to 1kg and fit in a Star Track 1kg Satchel) |
| Premium Carton Service | $30.00 | $50.00-$100.00 | NT: Up to 3kg $50.00, up to 5kg $100.00 |
| Exchange Return | $25.00 | N/A | Up to 5kg. Core Units must be repacked in our box. |
| Rebuild Pick Up (Road) | $25.00 | N/A | Up to 5kg. At cost for larger items. |
| Rebuild Pick Up Urgent (Air) | At Cost. | N/A | Up to 5kg. At cost for larger items. |